In March, the U.S. Postal Service will follow a 57-step process to select the 2,000 post offices that will be closed. Spokeswoman Sue Brennan says because the postal service is self-supporting, it cannot continue without reducing offices, stations and branches. Customers "don't need to come to a brick-and-mortar location with a big flagpole," she says. "Those days are over."
But residents who could lose their local office disagree. Susan Allen, postmaster in Woodland, Ill., population 301, said of small towns, "If they lose their post office they lose their identity." (Read more)