AT&T shuts down 3G service tomorrow; transition will hurt rural Americans most, especially vulnerable populations

"Starting on Wednesday, phones and other devices connected to AT&T’s 3G cellular network won’t work anymore. The company is the first major U.S. telecom provider to shut down its 3G service to free up space for faster 5G networks," Savannah Maher reports for Marketplace. T-Mobile will shut down its 3G networks on March 31 and Verizon will follow on Dec. 31.

That will disproportionately hurt rural America, it seems. More remote areas are less likely to have 4G or 5G network coverage, and even in areas that do, many rural residents don't have the money or tech-savvy to get newer devices that can catch a 4G signal. Some older 4G phones that don't support Voice over LTE will also be affected, Kristi Eaton reports for The Daily Yonder.

Some rural populations will be particularly hard-hit: the poor, the elderly, people of color, and those living on reservations. Domestic violence survivors may also be affected: "They may soon not have a working phone to be able to call 911 and ankle monitors for perpetrators may not work sufficiently because they are also on the 3G network and smaller communities may not have the resources to upgrade them," Eaton reports.

Wireless providers have warned about the change for years, and have tried to smooth the way by offering free phone upgrades, but the pandemic has complicated those efforts. Seniors, who often need technical support the most, have been leery of admitting service technicians from wireless carriers or home-alarm companies, and backed-up supply chains and a computer-chip shortage have made it difficult to replace old devices, Cat Zakrzewski reports for The Washington Post.

Phones and tablets won't be the only thing affected. Some farming and industrial equipment relies on 3G networks. "You might use it to monitor what’s going on with an oil rig or a wind turbine or an irrigation system," Carri Bennet of the Rural Wireless Association told Maher. Also affected: some cars, life-alert systems, school bus trackers, court-ordered breathalyzers, and more, Zakrewski reports. It's unclear how many Americans still rely on 3G networks; the most recent data show that nearly 20% of Americans were still on 3G networks as of 2018.