This is a newspaper. It reports facts. To do that, we verify information, or we attribute it to someone else. That is called the discipline of verification, and it is the essence of a craft called journalism, which you find in news media.
There are two other types of information media: social media, which have no discipline, much less verification; and strategic media, which try to sell you something: goods, services, ideas, politicians, causes, beliefs, etc.Newspapers once relied on one form of strategic media, advertising, for most of their income. Today, social media get more of the ad money, so newspapers must get more income from the only other reliable place they can get it: their readers, in the form of subscriptions or single-copy sales. As you might guess, we prefer subscribers, so we hope to earn your respect and loyalty.
How do we do that? By being honest and straightforward about our business.
That means we must separate fact from opinion, reserving our own views for the editorial page. Of course, our views have some influence over what news we choose to cover, so if you think we’re not covering what should be covered, or have failed to separate fact from opinion, or make another mistake, we want you to tell us. You can do that privately, or publicly, in the form of a letter to the editor. If you raise an important issue that we think needs wider perspective, we may invite you to join us in a discussion on social media, and perhaps bring that discussion into the newspaper itself.
We want to hear from you. We are in the business of holding others accountable, so we must be accountable to you.
Accountability journalism is necessary if our democratic republic is to function the way the Founding Fathers intended. That’s why they put the First Amendment in the Constitution. It gives us great freedom, but with that freedom comes a great responsibility. If you think we are not living up to that legacy, please tell us.
That’s fewer than 350 words, about the length of a little-longer-than-usual letter to the editor in most papers. We need more letters from the editor, not just statements of general principle, but explanations of how and why we do certain things. If we demand transparency from officials and institutions, we must practice it ourselves. And build our brand at the same time.