
What galls many weekly publishers is that the Postal Service increasingly fails to live up to the last word in its name: "I am interrupted repeatedly by telephone calls from subscribers to The Record in surrounding communities who did not receive this week’s newspaper in the mail today," Brown writes. "Each caller has told us how important the newspaper is to him, and how much he enjoys reading it." She is especially moved by those who refer to it as "my Canadian Record," which to us helps define whether a newspaper is a community paper or not.
The Record is online, but "We find that most of our customers — even the young ones — prefer the more tactile experience of leafing through the pages of their community newspaper," Brown writes. "If there is a last straw, this new and rather aptly named 'droop' test may well be it. Most lightweight periodicals like newspapers will almost certainly fail the new deflection test." And she adds, "The new standards are likely to affect the Postal Service’s delivery standards as well, promising more calls of complaint and more — yes, more — cancellations of subscriptions by readers who alue the product we create but have lost faith in our ability to deliver it." Brown's letter is a strong case for rural newspapers. The ISWNE newsletter is online here. The comment period for the new rule ended Jan. 13.
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