Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Tuesday, April 14, 2026

Opinion: When it comes to sharing thoughts on elections, maybe asking questions is best

When it comes to sharing thoughts or concerns about upcoming elections with people close to us, we often avoid discussing them out of fear of misunderstandings or unwanted tension. Perhaps a tone of curiosity might be a better way to strike up those conversations, writes Donna Kallner of The Daily Yonder

"We might even find we’re not quite as divided as we think on some things," Kallner adds. "We are probably in agreement on the fundamental question, Do you want free and fair elections? I get that we are far apart on the specifics of how to ensure those. But maybe we could at least acknowledge that we have this one important Yes in common." To help everyone stay level-headed, Kallner suggests using election-oriented questions to start meaningful conversations. A few of her questions are shared below. 

What personal experiences helped form your opinions about elections? Kallner writes, "Frankly, voters get far more prompting to amplify someone else’s messages than to tell their own stories. So let’s ask each other about them – not who we voted for but what it looked like when we voted and what that means. . ."

What personal connections do you have with people who conduct elections? Since many rural families still live close to each other, friends or neighbors will often know someone who worked at an election or as an election official. What was their role? What did they say about the experience?

How long do you think it should take to declare the winner of an election? Sometimes, final election results take longer than many people would like, so Kallner suggests asking, "What legitimate reasons might there be for certifying election results to take longer? . . . What conditions do you think should apply to compel a recount? "

Have you attended a public test of voting machines? "In Wisconsin, where I live, a public test is conducted before each election. Anyone can attend. Few do," Kallner writes. "But it’s a great time to ask questions like: Is this machine connected to the internet? What happens if it runs out of paper or jams? . . . What checks and balances are in place to ensure that each ballot is counted and secured in case it’s needed for a recount or audit?"

What would you do?
"A 2024 survey of local election officials found that more than one-third have experienced threats, harassment, or abuse specifically because of their job," Kallner writes. Asking people to set boundaries by asking questions can help: "What behaviors would you consider threatening if they were directed at a family member working the polls here? What would you do if you witnessed that behavior? What do you think might be done to moderate the potential for that kind of behavior?"

Tuesday, July 01, 2025

A new study shows the 'surprising breadth of student reporting' in the United States

College students are working to keep American journalism connected and relevant in the communities they serve. A recent study by the Center for Community News at the University of Vermont used "FCC data, original research and outreach to stations to map the extraordinary overlap between America’s colleges and its public media outlets," reports CNN. Their research shows the "surprising breadth and scope of college student journalism at public media organizations." A few research highlights include:
  • 88% of public media organizations provide opportunities for college students to help cover their community (282 of 319 NPR and/or PBS affiliates.)
  • 59% of public media organizations provide intensive, regular and ongoing opportunities for college students (188 of 319 stations.)
  • Some public media organizations (41 of 319) make teaching students their core mission.
  • Students at these public media organizations serve rural, suburban and urban audiences, many in news deserts. Public radio signals reach over 95% of Americans.
  • 50% of all public media organizations are licensed to a college or university (161 of 319 stations.)

Yellow circles indicate some level of student reporting. Grey circles indicate little or no student reporting. Eighty-eight percent of NPR stations provide opportunities for college students.

Study researchers suggest that "even more student journalists could contribute to public media organizations through deeper news/academic partnerships involving both internships and in-class production."

Tuesday, November 26, 2024

Can social awkwardness at holiday functions be avoided? No, but preparation can help manage it.

Holiday get-togethers can be
awkward. (Adobe Stock photo)

The holidays can be the best time of the year, but it can also be the most awkward. As we reconnect with family, friends and coworkers, conversations can veer into uncomfortable stories or political views that lead to dead silence or arguments. In her opinion for The Conversation, philosopher Alexandra Plakias "offers a few strategies people can use to minimize awkwardness and deal with it when it does, inevitably, happen." A condensed version of her tips is shared below.

Know your goals, know your roles. Uncertainty is the oxygen of awkwardness. Before you engage in a potentially awkward or contentious interaction, ask yourself: What do I  want to get out of this? . . . I’m not suggesting that some forethought will make things go smoothly or guarantee that no one’s feelings will be hurt. But it will help you feel more confident in your ability to navigate toward your desired outcome.
 
There’s no ‘I’ in awkward. Awkward situations breed intense self-consciousness. This is both uncomfortable and counterproductive. By focusing on yourself, you’re not attuned to the people around you or the signals they’re sending – signals that could offer you a pathway out of the awkward situation. So make sure you’re paying attention to the other players in the drama, not just your own discomfort.

Plan, coordinate and be explicit. People do so much planning in other areas of their lives, yet they expect social interactions to just flow effortlessly. . . . Have some go-to topics or questions at hand. . . .If you expect to see someone with whom you have an unresolved relationship – an estranged family member, or an old friend you ghosted – try to do some prep work in advance. Emails or letters can give people a chance to process reactions without putting them on the spot.

Laugh it off. Despite your best efforts, awkwardness does strike, offer people a way out – they’ll probably grab it. This doesn’t need to be momentous; it could be a little joke, a small-talk topic, or even – and only if things get very desperate – knocking a spoon off the table to break the silence.

Consider the alternatives. These strategies might help you avoid awkwardness. But take a moment to consider whether you really want to. Awkwardness is the result of social uncertainty; it slows things down and curbs your confidence. . . . If things are awkward, it’s worth looking around to see what role that awkwardness is playing, and what might take its place if it’s gone.

Alexandra Plakias
Alexandra Plakias is an associate professor of Philosophy at Hamilton College in New York. She's a moral psychology expert who studies social awkwardness as a way to explore how it "it stops people from engaging with difficult topics and challenging conversations." For more of her insights on social awkwardness, read her full article here.


Tuesday, October 08, 2024

In North Carolina mountain towns, residents went 'old-school' to communicate; it's a model for other communities

Mountain communities in North Carolina used the old-fashioned town meeting to
share information, food and other post-hurricane resources. (Black Mountain, N.C. town photo)

In post-Hurricane Helene North Carolina, small mountain communities found communicating hard, so they resurrected the town meeting. "Spotty phone service was just one of the many problems facing western North Carolina and the surrounding region, where floods and landslides turned some communities into rubble," reports Jacey Fortin of The New York Times. "Being cut off from the modern world left many residents feeling frustrated and alone. So they turned to methods that have been out of date for a century or more."

Residents of Black Mountain, N.C., "pitched in to make signs alerting their neighbors to the daily gatherings, using posters, markers, wooden boards, spray paint, and anything else they could get their hands on," Fortin explains. "About 1,000 people turned out for daily updates in the town square." Other small towns used town squares as food distribution hubs. The town gatherings also "provided a much-need sense of community amid the widespread destruction."

In Banner Elk, N.C., a Blue Ridge Mountain town, connectivity was unreliable, so they relied on word of mouth to share information. Lora Elder, a Banner Elk volunteer, told Fortin, “It’s a very old-school method, but that’s how the word’s been getting spread.” Even as internet and cell service slowly return to these areas, their impromptu town meeting model is an example for other rural communities to use during disasters.

Friday, October 04, 2024

Newspapers, radio stations serve as a ‘lifeline’ for residents after major storm damage from Helene

The Henderson Lightning was chock-full of storm
information and free. (Henderson Lightning photo)
In the aftermath of terrible storm damage in the Carolinas, Georgia and Florida, many residents found themselves in dire need of reliable information about the damage and recovery efforts.

Local media organizations stepped up with round-the-clock radio broadcasts, updated information online and even free newspapers.

The Hendersonville Lightning, based about 25 miles south of Asheville, N.C., offered its newspaper for free to readers and packed its paper and website with storm-related coverage. As the community began its recovery efforts, The Lightning’s coverage included updates on power restoration, information about how to get rid of debris and details on which health centers were open and which ones were still closed.

In a thoughtful note to readers on Oct. 2, Editor Bill Moss explained why they were giving readers access to the newspaper for free and how else they were trying to navigate in the aftermath of the storm.

"Amid all the hardship and challenges in the post-Helene world, the last thing we want to ask people to do is dig for four quarters to get news of this historic disaster," Moss said. "We've unlocked racks at six locations in and around the city. These are the only racks that will be filled this week. For the sake of our distribution team, first responders and utility crews, we want to avoid adding traffic on hazardous roads."

After letting readers know details about where to find the free newspapers, Moss also wrote: “Subscribers are welcome to grab one, too, as we don't know when they'll get home delivery via U.S. mail of this week's issue” . . . . “Bear in mind, too, of course, that we're continuously posting updates on the website on the disaster, recovery, how to get help and more.”

Brian Stelter of CNN wrote about how the marathon broadcasts at radio stations in and around Asheville served residents with vital information and comforting reassurance.

“As communications across the region remained severed for many, the voices on the radio became a lifeline for locals in dire need of reliable information; sharing updates on road closures; opening the phone lines to anyone with working wireless or landline phones; and reassuring listeners that help is on the way from government organizations and volunteer groups,” Brian Stelter of CNN reported.

WWNC, the oldest station broadcasting in western North Carolina, and six other stations owned by iHeart came together to simulcast their coverage of the weather emergency, host Mark Starling told CNN."

And “Blue Ridge Public Radio provided live coverage on the radio and online, including lists of 'who to contact' for help with missing persons and power outages.”

Wednesday, December 13, 2023

States work to prepare for 'substantial' federal broadband funding; some are further along than others

Values are in millions of dollars. (Map by The Conversation US, CC-BY-ND, from NTIA data)
It has been two years in the making, but the federal government is about to funnel $42.5 billion for broadband to states as part of the Broadband Equity, Access, and Deployment Program signed in 2021. "The program aims to ensure that broadband access is available throughout the country," writes Brian Whitacre for The Conversation, a journalism platform for academics. 

The awards are big, with 19 states receiving more than $1 billion, and the "average award across the 50 states is $817 million," Whitacre explains. Once federal money is sent to states, they can begin their internal contracting processes, which, from start to finish, will take several years. "States are also in something of a race with one another: The first ones to the funding can get money to the private sector, which can begin hiring from the limited pool of technicians capable of installing fiber optic cables."

The BEAD program aims to connect an estimated 11.8 million locations, which includes "households and businesses, both rural and urban that are considered either unserved or underserved," Whitacre adds. "Each state's plans for how to get broadband service to those locations must be approved by the overseeing organization, the National Telecommunications and Information Administration. States' initial proposals can be viewed online." Proposals must outline contingency and affordability planning.

(Map by The Conversation US, CC-BY-ND, from NTIA data)
To track each state's progress, the federal government recently released a dashboard, Whitacre writes. "The dashboard includes eight steps each state or territory must complete before getting the first 20% of its promised allocation. As of Nov. 15, 2023, most states had completed four of the process’s eight steps. Only three states – Louisiana, Nevada and Virginia – had finished six or more steps. Notably, Louisiana and Virginia had broadband offices up and running for at least three years prior to the passage of the infrastructure legislation in 2021."

Monday, December 04, 2023

Opinion: Americans must weigh in on how poorly the U.S. Postal Service is run before it's too late

The Postal Service boasts a 'jaw-dropping' 77% approval
rating. (Photo by Victória Kubiaki, Unsplash)
While Americans may not use the U.S. Postal Service as often as they did 20 years ago, it remains "a universally beloved federal agency. . . . second only to the Parks Service in public favorability (a jaw-dropping 77% approval rating, per Gallup ), writes Vishal Shankar in his opinion essay for Common Dreams, "The Public Has a Right to Know Every Detail of Louis DeJoy's Destructive Agenda." The Postal Service is arguably also the most frequently-interacted-with component of the federal government: packages and letters are delivered to Americans' mailboxes six days per week. But many of the Postal Service operations are changing under DeJoy, and critics say his leadership has led to slower delivery, significant price increases and less accountability. With a Postal Board of Governors as the only body that can censor or fire DeJoy, the public must stand up for what they hold dear, according to Shankar. "The future of the people's most treasured public institution depends on public participation and feedback." 

At a time when public trust in government is at near historic lows, the Board and Dejoy have worked to restrict public access to comment or meeting participation. "At least four times per year, the Board "holds an open session meeting, its sole formal contact with the public. In recent years, these meetings have concluded with a well-attended public comment period, where in-person and virtual attendees have excoriated DeJoy for embracing a privatization-friendly agenda," Shankar explains. "Just this year alone, public commenters at Board meetings have decried the mail slowdowns and price hikes, demanded changes to DeJoy's gas-guzzling and union-busting fleet plan, raised serious concerns about transparency of DeJoy's facility consolidation plans, and pushed DeJoy to expand community services offered at the post office."

But in its last open session meeting in November, the Board banned public attendance and comments without explaining why. "This abrupt new barrier to public accessibility led the number of public commenters – which in recent meetings has been a double-digit tally – to drop to 4," Shankar adds. "The decline in attendance was also likely compounded by an unexplained shift in the meeting time: whereas past meetings have been held at 4:00 pm ET, Tuesday's session was held at noon – the middle of the workday."

The Board began suppressing public input before this November's meeting. "At the August 2023 meeting, each public commenter was allotted only 25 seconds to speak, in sharp contrast to the typical 3-minute time limit," Sharkar notes." But next year, the Postal Board's accountability problem will worsen. Postal Board Deputy Secretary Lucy Trout explained that starting next year, the Postal Board will only hear public comments once per year in November. In other words, though the next three Postal Board meetings (February, May, and August 2024) are ostensibly 'public sessions," members of the public will have no opportunity to inform the Postal Board about their concerns until a year from now."

The Postal Board needs to drop its suppressive tactics and "reverse course by allowing both in-person and virtual public comments at all open sessions next year, and take further steps to improve accountability by responding to public comments and posting recorded comment sessions to the USPS website," Sharkar writes. "Congressional Democrats and the Biden administration must publicly call out this shameful barrier to transparent government and fast-track filling Postal Board seats with anti-DeJoy, pro-accountability reformers. . . .The future of the people's most treasured public institution depends on public participation and feedback – that's how public service works."

To read a detailed account of USPS history under DeJoy's leadership and ideas on how to engage with the Postal Service, click here.